Privacy Policy

1-Data Controller

This website is operated by: GENESIS YPIRESIES TOURISMOU L.P.
Operating Villa Genesis Lefkada

Administrative Address: Atlantos 21, 17561 Athens, Greece

Property Location: Sivota, Lefkada, Greece

Email:genesis.sivota@gmail.com

For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR"), GENESIS YPIRESIES TOURISMOU L.P. acts as the Data Controller of personal data collected through this website.

2-Scope

This Privacy Policy explains how we collect, use, store, and protect personal data when you:

  • Visit our website;

  • Submit a reservation inquiry;

  • Contact us by email or through our contact form;

  • Request information regarding availability, pricing, or services;

Interact with third-party services integrated into the website.

3-Personal Data We Collect

We may collect the following categories of personal data:

Identity and Contact Information:

  • Full name;

  • Email address;

  • Telephone number (if provided);

Reservation Information:

  • Requested stay dates;

  • Number of guests;

  • Booking preferences and special requests;

Communications:

  • Messages submitted through contact forms;

  • Email correspondence;

Technical Information:

  • IP address;

  • Browser type and version;

  • Device information;

  • Operating system;

  • Website usage information and analytics data.

Providing personal data is voluntary, but failure to provide certain information may prevent us from responding to inquiries or processing reservation requests.

4- How We Use Your Data

We use personal data for the following purposes:

  • Responding to inquiries;

  • Managing reservation requests;

  • Communicating with prospective and confirmed guests;

  • Providing information regarding availability, pricing, and services;

  • Coordinating reservations made directly or through third-party booking platforms;

  • Maintaining website security;

  • Improving website performance and user experience;

  • Complying with legal and regulatory obligations.

5- Legal Basis for Processing

Under the GDPR, we process personal data on the following legal bases:

Pre-contractual Measures
To respond to reservation inquiries and requests made before a booking is confirmed.

Performance of a Contract
To manage confirmed reservations and provide accommodation services.

Legitimate Interests
To administer our business, communicate with guests, improve our services, and protect our website and property.

Consent
Where required, including for non-essential cookies and certain optional communications.

Legal Obligations
Where processing is necessary to comply with applicable legal, tax, accounting, or regulatory requirements.

6- Direct Bookings and Third-Party Booking Platforms

Reservations may be made:

  • Directly with Villa Genesis Lefkada;

  • Through Airbnb;

  • Through Booking.com;

  • Through other authorized booking channels.

Where reservations are made through third-party platforms, those platforms process personal data in accordance with their own privacy policies.

7- Third-Party Service Providers

We may use trusted third-party service providers, including:

  • Squarespace (website hosting and website functionality);

  • Google services and embedded content;

  • Email service providers;

  • Airbnb;

  • Booking.com;

  • Payment service providers used for reservation payments.

These providers may process personal data on our behalf or as independent data controllers according to their own privacy policies.

8- International Data Transfers

Some service providers used by this website may process personal data outside the European Economic Area (EEA).

Where international transfers occur, appropriate safeguards are implemented in accordance with the GDPR, including Standard Contractual Clauses (SCCs) or other legally recognized transfer mechanisms where required.

9- Cookies

This website uses cookies and similar technologies to ensure proper functionality, security, and user experience.

Cookies and Similar Technologies
Our website uses cookies and similar technologies to ensure the proper operation, security, and functionality of the website and to provide visitors with a seamless and personalized browsing experience.

Cookies are small text files stored on your device when you visit a website. They enable the website to recognize your browser, remember certain preferences, maintain secure sessions, and improve overall functionality and performance.

The cookies used on this website may include:

**Strictly Necessary Cookies**

These cookies are essential for the operation and security of the website and cannot be disabled through our systems. They support core functions such as page navigation, secure access, form submissions, fraud prevention, and the storage of privacy or cookie preferences.

**Preference Cookies**

These cookies allow the website to remember information that affects how the website behaves or appears, such as language preferences, regional settings, or other user-selected options.

**Analytics and Performance Cookies**

Where used, these cookies help us understand how visitors interact with the website by collecting information regarding website usage, navigation patterns, and performance. This information is used solely to improve the website, user experience, and the services we offer.

**Security Cookies**

We use security-related cookies and similar technologies to help protect the website, detect malicious activity, prevent abuse, and maintain the integrity of our services.

**Third-Party Cookies**

Certain features of the website may rely on services provided by trusted third parties. These providers may place cookies or use similar technologies in accordance with their own privacy and cookie policies.

Where required by applicable law, non-essential cookies will only be activated after obtaining your consent through our cookie consent mechanism. You may withdraw or modify your consent at any time through the available cookie settings, where applicable.

Most web browsers allow you to manage, block, or delete cookies through their settings. Please note that disabling certain cookies may affect the functionality, performance, or availability of certain parts of the website.

We may update our use of cookies and similar technologies from time to time to reflect changes in legal requirements, technology, or website functionality. Any material changes will be reflected in this Privacy Policy.

10- Payments

We do not process payments directly through this website. Reservation payments may be completed through:

  • Bank transfers;

  • Airbnb;

  • Booking.com;

  • Secure payment links provided by authorized payment providers.

Payment information is processed directly by the relevant payment provider and is not stored on this website.

11- Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy.

As a general guideline:

  • Inquiry data may be retained for up to 24 months after the last communication;

  • Reservation records may be retained for longer periods where required by tax, accounting, legal, or regulatory obligations;

  • Data may be retained where necessary for the establishment, exercise, or defense of legal claims.

After the applicable retention period, personal data is securely deleted or anonymized.

12- Your Rights

Under the GDPR, you have the right to:

  • Access your personal data;

  • Request correction of inaccurate data;

  • Request deletion of your data;

  • Restrict processing;

  • Object to processing;

  • Request data portability;

  • Withdraw consent at any time where processing is based on consent;

  • Lodge a complaint with a competent data protection authority.

To exercise any of these rights, please contact us using the details provided below.

13- Children's Privacy

This website and our services are intended for individuals aged 18 years or older.

We do not knowingly collect personal data from children.

14- Data Security

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmission over the internet can be guaranteed to be completely secure.

15- Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with an updated revision date.

16- Contact

For privacy-related questions or requests, please contact: GENESIS YPIRESIES TOURISMOU L.P.

Email: genesis.sivota@gmail.com

Administrative Address: Atlantos 21, 17561 Athens, Greece